Notation based on the Specified Commercial Transactions Law
| Distributor Name | SuperCRM Co., Ltd. |
|---|---|
| Sales Manager | Masanao Kuninobu |
| Location | 2-1-8 Inadatsutsumi, Suga, Tama-ku, Kawasaki-shi, Kanagawa 214-0003, Japan |
| Phone number | +81-44-945-8284 （Our business days are Monday through Friday, 10:00 a.m. to 5:00 p.m.） ※Excludes Saturdays, Sundays, national holidays, year-end and New Year holidays, and other company holidays. |
| Payment method | Bank transfer: We will pay the bank transfer fee. （We will pay 440 yen if the transfer amount is less than 34,440 yen and 660 yen if the transfer amount is more than 34,440 yen.） |
| Product Delivery Time | We usually ship within 7 business days after payment is confirmed.※ This does not apply to the year-end and New Year holidays. |
| Required fees other than products | Shipping cost for purchase 1000 yen for shipping if the purchase price (including tax) is less than 15,000 yen, and free shipping if the purchase price is 15,000 yen or more. Hokkaido, Okinawa, other remote islands, and overseas shipping are excluded. (Additional cost) |
| Cancellation and Return Policy | Orders cannot be cancelled or returned for customer’s convenience (wrong color, wrong model number, etc.) after payment has been confirmed. |
| About defective products | If the product is not what you ordered, or if it is damaged or defective during delivery, we will replace it with a good product if we have it in stock, or refund you (at our expense) if we do not have it in stock. Please contact us by e-mail or phone within 7 days of receiving the product. Please note that returns will not be accepted if you do not contact us within 7 days after the item arrives. |
| support@japan8.jp |
About Us
| Company name | SuperCRM Co., Ltd. |
|---|---|
| Representative | Masanao Kuninobu |
| Established | July 2002 |
| Location | 2-1-8 SugeInadadutsumi, Tama-ku, Kawasaki-shi, Kanagawa 214-0003, Japan |
| Phone | +81-44-945-8284 |
| Business Description | Housing equipment sales, system development and information provision services |